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Third Parties

Effective: May 25th, 2018.
Last updated: November 8th, 2018.

The following is a list of third party service providers and business partners to whom we may disclose your data, together with the purpose of disclosure and type of information disclosed.

We do not sell your Luffa data to third parties without your permission. We share your information with our service providers who help us provide our Services to you, in which case those third parties are required to comply with our Privacy Policy and any other adequate technical and organizational measures. We contractually bind these third-party data processors by the corresponding Data Processing Agreements to keep your information confidential and to use it only for the purposes of providing their services pursuant to the applicable privacy legislation.

Stripe

  • Purpose: To allow payment processing, settlement, services, and fraud checking.
  • Shared data: Plan ID, email address.

Amazon Web Services

  • Purpose: To allow for data storage, retrieval, and to provider the general Luffa services.
  • Shared data: Captures and moments information, account and profile information, and other data collected while using Luffa.

Help Scout

  • Purpose: To allow email customer support services.
  • Shared data: Reported issue, screenshots, email address.

Google & Firebase

  • Purpose: To allow the automatic transcription of captured conversations. To understand where new users are coming from. To help understand user behaviour.
  • Shared data: Captured audio. Referral data. Usage statistics.

IBM

  • Purpose: To allow the automatic transcription of captured conversations.
  • Shared data: Captured audio.

Zapier

  • Purpose: To allow data export for workflow automation purposes.
  • Shared data: Capture and moment data and metadata, including automatic transcripts.

Atlassian

  • Purpose: To allow data export for workflow automation purposes.
  • Shared data: Capture and moment data and metadata, including automatic transcripts.

Asana

  • Purpose: To allow data export for workflow automation purposes.
  • Shared data: Capture and moment data and metadata, including automatic transcripts.

Pivotal Tracker

  • Purpose: To allow data export for workflow automation purposes.
  • Shared data: Capture and moment data and metadata, including automatic transcripts.

Slack

  • Purpose: To allow data export for workflow automation purposes and real-time notifications.
  • Shared data: Capture and moment data and metadata, including automatic transcripts.