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Introducing Luffa Webhooks

Luffa's integration capabilities just got significantly better. We are delighted to announce that Luffa Webhooks have officially launched.

Wait... web-what?

Webhooks are real-time notifications that alert third-party systems whenever an event occurs in Luffa. They let non-technical people integrate Luffa to other apps and platforms to automate workflows, save time, and get more done.

For example, you can create webhooks that trigger when:
  • Spaces are created,
  • Captures are created,
  • Participants are added to a Space,
  • Moments are flagged during meetings,
  • Meetings or captures are shared,
  • etc.

Make webhooks work for you

Here are some ways Luffa Webhooks can help you work less and get more done:
  • Automatically create a ticket in Jira, Pivotal Tracker or other issue trackers every time a moment is flagged during a meeting.
  • Create a new idea in Aha when an moment is flagged.
  • Post a Slack message when a capture is shared with the organization.
  • Post a direct message to Slack or other chat systems when you are added to a Space.
  • Automatically push Luffa notes to Confluence, Google Drive or Sharepoint.
  • Implement automatic activity logs for auditing or compliance purposes.
  • etc.
If you are not a technical person, you can rely on connector apps such as Zapier or Microsoft Flow to use webhooks to connect Luffa to hundreds of applications.

Creating Luffa Webhooks

To create a webhook, visit the Settings > Webhooks area.
Screenshot: the Settings > Webhooks area invites you to create a new webhook.

Click on "add a webhook", then:
  • Give your new webhook a name, so you can find it easily.
  • Choose a scope. The scope defines the type of objects that trigger the webhook (space, capture, moment, or shared capture).
  • Enter the target URL. This is the URL where Luffa posts data about the object that triggered the webhook. You typically get this URL from the system you are connecting Luffa to.
  • Take note of the secret token. This token is unique and generated automatically by Luffa. It can be used by the remote system to validate that the webhook originates from Luffa.
  • Press Save to create the webhook.
Once created, your new webhook triggers every time objects of the selected scope are created, deleted, or updated.

For security reasons, webhooks trigger only for objects you have access to. Webhooks created by organization owners and administrators trigger for all objects in the organization.

I am a technical person. What data is sent with webhooks?

Luffa Webhooks use the Luffa API to build the JSON payload sent to the remote system. This means that the schema is identical to the one you would receive in a response to the Luffa API.

If you have questions or need assistance using Luffa Webhooks to connect to other systems, don't hesitate to contact us.

We are looking forward to seeing the workflows you create

As your team gains knowledge during meetings and discussions, decisions are made and actions follow. With Luffa, you can easily find these moments and discussions. And now, thanks to webhooks, you can jump to them directly from the tools you already use to track actions and their outcomes.

But that is just one of the many possible workflows enabled by connecting Luffa to your existing toolset. What knowledge workflows will you create?

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